Article 1: Entirety
These terms represent all obligations of the parties. In this sense , the consumer is deemed to accept without reservation all the provisions contained in these terms and conditions .
Article 2 Entry into force - time
These conditions come into force on the date of signature of the order form.
These conditions are concluded for the duration necessary for the provision of goods and services purchased, until the expiry of the guarantees .
Article 3 : Validation controls and electronic signature ( Act of 13 March 2000 on electronic signature. )
Any order signed by the consumer "double click" constitutes an irrevocable acceptance which can be challenged only in the cases expressly provided in these terms and conditions as " withdrawal " and " out of stock " .
The "double click" associated with the authentication and non-repudiation and integrity protection of messages is an electronic signature. This electronic signature has value between the parties as a handwritten signature.
Article 4 : Order Confirmation
The contractual information will be confirmed via e -mail . Some orders may be subject to review by our audit service. In this case you will be notified by mail to send documents to obtain the final checkout . We reserve the right to cancel the order in case of non receipt of the supporting documents or receiving documents deemed non-compliant.
Any order paid by check or wire transfer will be processed upon receipt of payment. Shipping times are recalculated from the date of receipt of payment.
We recommend customers to keep on paper or on computer reliable data on the order. The customer must verify the completeness and adequacy of information it provides. We are not liable for any data entry errors and the consequences in terms of delays or misdelivery. In this context, all costs incurred for the return will be borne by the customer .
Article 5 : Proof of the transaction
The records stored in computer systems under reasonable security conditions, will be considered proof of communications , orders and payments between the parties. The filing of purchase orders and invoices is made on a reliable and durable can be produced as evidence.
Article 6 : Product Information
6 -a: We present the perlesdecristal.com site to sell products with the characteristics required to comply with Article L 111-1 of the Consumer Code , which provides the possibility for the potential consumer to know before a definitive order the essential characteristics of the products they wish to buy .
6-b : Offers presented are valid only within the limits of available stocks. We reserve the right to change the product mix within the constraints imposed by its suppliers.
6 -c: The products are conform to the French legislation and standards applicable in France . The photographs, text, graphics information and characteristics reproduced and illustrating the products presented are not contractual , but we made sure to make the best possible photos closer to reality.
6 -d: We are not liable for breach of contract in case of stock shortage or unavailability , force majeure, disruption or total or partial strike of postal services and transport strike and / or communications , flood, incendie.Nous not incur any liability for any damages because of this , operating loss , loss of profit , loss of opportunity , damage or expense that might arise from the purchase of products .
Article 7 : Rates
Rates are quoted in Euros and are applicable only to the date of dispatch of validation of the order by the consumer.
They do not include shipping costs , charged extra , and indicated before the final validation of the order.
Full payment must be made at time of order , unless otherwise indicated on the website offers . At no time , payments can not be considered as a deposit or deposits.
Article 8 : Payment
To set the order , the consumer has, at its option, of all modes of payment specified in the order , namely: paypal, credit card, check , bank transfer , money order .
In case of payment by check, the check must be issued by a bank domiciled in France or Monaco . Any order paid by check , bank transfer or money order will be processed upon receipt of payment. Shipping times are recalculated from the date of receipt of payment.
Checks are cashed upon confirmation of the order .
The consumer guarantees that it has the required permission to use the method of payment chosen by him during the validation of the order .
We reserve the right to suspend any order and any delivery in case of refusal to authorize payment by credit card the officially accredited or in the event of nonpayment .
, We reserve the right to refuse such a delivery or to honor an order from a consumer who has not fully paid or a previous order or with whom a payment dispute under administration .
We retain full ownership of the goods sold until full payment of all sums owed by the consumer under its control , including fees and taxes.
The transfer of ownership of property purchased by the consumer to a third party , will not be supported.
Only the original purchaser of the property can claim access provisions of these terms of sale.
Article 9 : Availability of products
All products can be ordered on the www.perlesdecristal.com site are in stock at our premises . Each item ordered is automatically deducted from stock . When not in stock, the "Availability" button will notify you . Accordingly orders are normally shipped the same day or the day after receipt of payment (immediate if CB / PAYPAL) .
In case of unavailability of the product ordered due to an error of stock, the consumer will be informed at the earliest and will be able to cancel the order. The consumer will then have the option of requesting either a refund , if any , paid within 30 days after their payment, or an exchange of product characteristics and equivalent price , if we are in a position to available .
In case of impossibility to exchange , we reserve the right to cancel the customer order and refund the sums paid .
Article 10 : Delivery
The products are delivered to the address specified by the customer on the order form.
The customer must verify the completeness and adequacy of information it provides.
We are not liable for any data entry errors and the consequences in terms of delays or misdelivery. In this context , all costs incurred for the return of the order will be entirely borne by the customer .
We are not responsible for delays in delivery due to errors or disruptions due to carriers (total or partial strike of postal services and means of transport and / or communications strike) .
The consumer is responsible for checking the condition of the packaging of the goods upon delivery and report any damage to the carrier , and perlesdecristal.com within two business days.
The consumer will be notified by mail of the impending shipment for the order. In case of delay in delivery of more than three days compared to the date we have told you, we suggest to check with your local post office that the package is not pending , and if necessary to report us delay by sending an email or phone us.
We then contacted the Post to start investigation. A Post investigation may take up to 21 days from the date of its opening days. If during this period , the product is found, it will immediately re-routed to your home. But if the product is not found at the end of the period of 21 days of investigation , the Post considers the package as lost. We will send you order replacement at our expense . If the ordered products were not available at that time , we will refund the amount of products affected by the loss of carrier .
Article 11 : Delivery problems due to carrier
Any anomaly concerning the delivery (damage, missing product compared to the delivery order , damaged package, broken product ... ) must be indicated on the delivery form of "handwritten reserves" , accompanied by the signature of the customer.
In the case of a dispatch by post , if the package arrives damaged or opened ( especially with the presence of yellow tape "La Poste" ) it is necessary for the client to establish the factor or the post office which he depends on a "damage " ( report 170 ) so that we can investigate and compensation procedure .
Article 12: Delivery errors - non -compliant products
12 -a: The customer must contact us the same day of delivery or later than the first business day after delivery, any claim of error of delivery and / or non-conformity of goods in kind or in quality compared to indicated on the order . Any claim made after this time will be rejected without recourse .
12-b : The formulation of this claim will be made by mail to firstname.lastname@example.org
12 -c: Any product for exchange or refund must be returned within 8 working days of receipt of the return agreement in its entirety at the following address :
PERLES DE CRISTAL
Mme. Sandrine BLOT
412 ALLEE DES ORMES - B35
To be accepted, any return will be reported in advance by email or telephone.
Failure to comply with the above procedure no claim for nonconformity or defect of goods delivered will be accepted .
Article 13 : Right of withdrawal
We respect the legal withdrawal period of 14 calendar days. During this period the consumer may return, at its expense, the products do not suit him . This period starts from the date of delivery of the order of the consumer. All returns must be reported prior to a mail to email@example.com .
We recommend consumers to make the return of its products by Colissimo with a recommendation or additional insurance will ensure , where appropriate , compensation for products up to their actual market value in case of theft or loss of these goods .
This right of withdrawal is without penalty , except for return shipping costs which are the responsibility of the consumer. The value of the returned items will be refunded by re- credit bank account (secure transaction) if paid by credit card / paypal or by check in any other case . With the agreement of the customer feedback value will be re- credited in the form of a credit on the customer's account and deduct from or following commands .
In case of exercising the right of withdrawal, a refund will be made within a few days .
Article 14: Force Majeure
Neither party has breached its contractual obligations, insofar as their execution is delayed , hindered or prevented by a fortuitous event or force majeure.
Be considered fortuitous event or force majeure any compelling facts or circumstances , outside parties , unpredictable , unpreventable, independent of the will of the parties and can not be prevented by them, despite all reasonable efforts.
The party affected by such circumstances shall notify the other within ten working days of the date on which it becomes aware .
Both parties will then , within a month, unless unable due to force majeure , to examine the impact of the event and agree the conditions under which the contract will be continued.
If the force majeure lasts longer than three months, these terms may be terminated by the aggrieved party.
Explicitly, are considered as cases of force majeure or unforeseeable circumstances beyond those usually retained by the jurisprudence of courts and tribunals French :
blocking means of transportation or supplies , earthquakes , fires, storms , floods , lightning ;
stop telecommunication networks or network-specific external telecommunications clients difficulties.
Article 15: No partial validation
If one or more provisions of these terms are held to be invalid or declared as such under any law, regulation or following a final decision of a competent court , other provisions shall remain in full force and scope.
Article 16: No Waiver
The fact that one party not to claim a breach by the other party to any of the obligations contained in these Terms shall be construed in the future as a waiver of the requirement cause.
Article 17 : Title
In case of difficulty in interpretation between any of the titles at the head of the clauses , and one of the clauses, the titles will be declared nonexistent .
Article 18 : Applicable law
These terms and conditions are subject to French law. This is for the fund rules as to the rules of form .
In case of dispute or claim, the consumer will apply primarily to perlesdecristal.com for an amicable solution.
Article 19 Data Protection
In accordance with the French law "Informatique et Libertés" n ° 78-17 of 6 January 1978, you have a right to access and rectify data concerning you . You can exercise this right by sending an email to the following address:
PERLES DE CRISTAL
Mme. Sandrine BLOT
412 ALLEE DES ORMES - B35
Article 20: Intellectual Property
All texts, comments, works, illustrations and images reproduced on perlesdecristal.com are reserved under copyright as well as intellectual property and for the world. For this reason and in accordance with the Code of Intellectual Property, the only authorized use for private use subject to different rules even more restrictive code of intellectual property. Any total or partial reproduction of the site perlesdecristal.com is strictly prohibited.